Terms of service

Terms of Service

Last updated: 21 May 2026

Welcome to NRD SQD. These Terms of Service ("Terms") govern your use of our website, store, products, services, digital content and related materials.

By accessing our website or purchasing from us, you agree to these Terms. If you do not agree, please do not use our website or services.

Throughout these Terms, "NRD SQD", "we", "us" and "our" refer to NRD SQD.

1. About Us

NRD SQD is operated by:

NRD SQD LTD
Email: support@nrdsqd.com
Address: 85 Great Portland Street, First Floor, London W1W 7LT
Company Number: 16065812
VAT Number: 480 3675 78

2. Using Our Website

You agree to use our website lawfully and responsibly.

You must not:

  • breach any applicable laws or regulations;
  • misuse or interfere with the website or its security;
  • attempt to gain unauthorised access to systems or data;
  • copy, scrape, reproduce or commercially exploit our content without permission;
  • upload malicious software or harmful code;
  • impersonate another person or misrepresent your identity;
  • use automated systems, bots or AI agents to access or extract data from the website without our prior written consent.

We reserve the right to suspend or restrict access to the website where we reasonably believe these Terms have been breached.

3. Products and Services

All products and services are subject to availability.

We reserve the right to:

  • change or discontinue products at any time;
  • limit quantities;
  • refuse orders where necessary.

We make reasonable efforts to ensure product descriptions, images and pricing are accurate. However:

  • colours and appearance may vary depending on screens and devices;
  • handcrafted or printed products may contain minor variations;
  • occasional errors may occur.

Nothing on this website constitutes a binding offer from us.

4. Orders and Acceptance

When you place an order, you are making an offer to purchase.

Your order is only accepted once we send confirmation that your order has been dispatched or, for digital products, once access has been provided.

We may refuse or cancel orders where:

  • products are unavailable;
  • pricing or listing errors have occurred;
  • payment cannot be processed;
  • fraud or misuse is suspected;
  • we reasonably believe the order breaches these Terms.

If payment has already been taken for a cancelled order, we will issue a refund.

You are responsible for ensuring your order details are accurate before submitting your purchase.

5. Prices and Payment

All prices are shown in GBP (£) unless otherwise stated.

Prices may change before an order is placed.

Delivery charges, taxes and any applicable import duties will be displayed during checkout where applicable.

You agree to provide current, complete and accurate payment, billing and shipping information.

If payment providers decline or reverse payment, we may suspend or cancel your order.

6. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • couriers;
  • customs processes;
  • supplier delays;
  • strikes;
  • severe weather;
  • or events outside our reasonable control.

Ownership of physical goods transfers to you once full payment has been received and the goods have been delivered.

Risk in goods passes to you upon delivery.

If your order arrives damaged, incomplete or incorrect, please contact us within a reasonable time of delivery.

7. International Orders

If you order products for delivery outside the United Kingdom, you are responsible for any customs duties, import taxes or local fees charged by your country.

We are not responsible for delays caused by customs clearance procedures.

8. Digital Content Licence

Where you purchase or access downloadable, digital or online content from us, we grant you a limited, non-exclusive, non-transferable licence to use that content for personal, non-commercial use only.

Unless we expressly agree otherwise in writing, you may not:

  • reproduce, distribute or resell digital content;
  • share purchased files or access credentials;
  • commercially exploit our content;
  • modify or create derivative works for commercial purposes;
  • use our content, artwork, writing, lore, systems or materials for AI training, machine learning datasets or automated content generation;
  • use our intellectual property in connection with competing commercial projects.

All intellectual property rights remain with NRD SQD.

9. Intellectual Property

All content on this website, including, but not limited to: artwork, writing, graphics, branding, logos, videos, downloads, designs, game systems, lore, world-building materials, characters, symbols and fictional settings, belongs to NRD SQD or our licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, republish, transmit or commercially exploit any content without our prior written permission.

You may not use NRD SQD content, lore, systems, settings, narratives, characters, symbols or creative concepts to create competing commercial works or derivative projects without written permission.

All rights not expressly granted are reserved.

10. User Content and Feedback

If you submit reviews, comments, messages, suggestions, artwork or other materials to us ("User Content"), you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, display and publish that content for operating, improving and promoting NRD SQD.

You confirm that:

  • you own or have permission to submit the content;
  • your content does not infringe the rights of others;
  • your content is not unlawful, abusive, defamatory or misleading.

We may remove User Content at our discretion.

11. Third-Party Services and Links

Our website may contain links to third-party websites, services or tools.

We are not responsible for the content, policies or practices of third-party services and your use of them is at your own risk.

Our store is hosted through Shopify, which provides the ecommerce platform we use to sell our products and services.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

We process personal information in accordance with applicable UK data protection laws.

Because our store operates through Shopify, some information may also be processed by Shopify and its service providers.

13. Website Availability

We do not guarantee that the website will always be available, uninterrupted or error-free.

We may update, modify, suspend or withdraw any part of the website at any time without notice.

14. Events Outside Our Control

We are not responsible for delays or failure to perform obligations caused by events outside our reasonable control, including:

  • natural disasters;
  • pandemics;
  • supplier failures;
  • strikes;
  • internet outages;
  • governmental actions;
  • transportation disruptions;
  • cyber attacks or infrastructure failures.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

  • fraud or fraudulent misrepresentation;
  • death or personal injury caused by negligence;
  • breach of your statutory consumer rights.

To the fullest extent permitted by law, NRD SQD shall not be liable for:

  • indirect or consequential losses;
  • loss of profits, business, opportunity, goodwill or data;
  • losses arising from third-party services;
  • losses arising from misuse of products or services.

Our total liability relating to any order shall not exceed the amount paid for the relevant product or service.

16. Indemnity

You agree to compensate and protect NRD SQD against claims, losses, liabilities and expenses arising from:

  • your breach of these Terms;
  • your misuse of the website;
  • your infringement of another person's rights.

17. Termination

We may suspend or terminate access to our website or services where we reasonably believe these Terms have been breached.

Any provisions which by their nature should continue after termination, including intellectual property, liability limitations and governing law, shall remain in effect.

18. Entire Agreement

These Terms, together with any policies referenced within them, form the entire agreement between you and NRD SQD regarding your use of the website and purchase of products or services.

19. Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining sections shall continue in full force and effect.

20. Waiver

If we do not immediately enforce any part of these Terms, this does not mean we waive our rights.

21. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be available on this page with the updated date shown above.

By continuing to use the website after changes are posted, you agree to the revised Terms.

22. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

23. Contact

If you have questions regarding these Terms, please contact:

NRD SQD
support@nrdsqd.com